Privacy Policy

Last updated: 17 October 2026

Crispvero™ is operated by Dropify Hub Enterprice LLC (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use and share personal information when you visit our store, make a purchase or contact us.

Business address:
1209 Mountain Road PL NE
STE N
Albuquerque, NM 87110
United States

Telephone: +1 (208) 268-8372

1. Information We Collect

Depending on how you interact with our store, we may collect:

• Contact details: your name, billing address, delivery address, telephone number and email address if provided.

• Order details: products and sizes purchased, payment status, delivery information, returns and refunds.

• Payment information: information processed through the payment providers available at checkout.

• Customer support information: details you provide when contacting us about a product or order.

• Device and browsing information: your IP address, browser, device information, pages visited and interactions with our store.

• Privacy preferences: your cookie, marketing and other consent choices.

We collect information directly from you, automatically through cookies and similar technologies, and from providers involved in payments, fulfilment and delivery.

2. How We Use Your Information

We use personal information to:

• Process payments and fulfil orders.

• Arrange delivery and provide order updates.

• Answer questions and manage returns, exchanges and refunds.

• Operate, maintain and improve our store.

• Detect fraud and protect our customers and business.

• Maintain records and meet legal obligations.

• Provide marketing and measure advertising where enabled and permitted by law.

Where applicable law requires a legal basis, we rely on fulfilling our contract with you, complying with legal obligations, legitimate business interests or your consent, depending on the activity.

3. Payments

Payments are processed through the payment providers available at checkout. These providers handle payment information according to their own privacy and security terms.

Please do not provide your full payment card number, card security code or account password when contacting us.

4. How We Share Information

We share personal information where reasonably necessary with:

• Shopify, which provides our ecommerce platform.

• Payment providers, to process payments and refunds.

• Suppliers, fulfilment partners and delivery companies, to prepare and deliver orders.

• Technology and support providers, to operate and maintain our store.

• Analytics and advertising partners, where their services are enabled and sharing is permitted by applicable law and your privacy choices.

• Professional advisers and authorities, where needed to comply with legal obligations, resolve disputes or protect legal rights.

Information may also be disclosed in connection with a business sale, merger or restructuring, subject to applicable privacy requirements.

5. Shopify

Our store is powered by Shopify. Shopify processes personal information to provide its services to us and may process certain information for its own purposes under its privacy policies.

If Shopify’s enhanced services, including Shopify Network Intelligence, are enabled, Shopify may use information about interactions with our store and other merchants to provide those services, subject to applicable privacy choices.

For more information, visit Shopify’s Consumer Privacy Policy. You can also access Shopify’s Privacy Portal.

6. Cookies and Similar Technologies

Our store uses cookies and similar technologies for functions such as remembering your cart, completing checkout, maintaining security and storing your preferences.

Where enabled, additional technologies help us understand store performance and measure or personalise advertising.

Where consent is required, optional tracking is subject to your consent. You can manage available choices through the store’s cookie controls and your browser settings. Disabling certain cookies may affect store functionality.

7. Advertising and Marketing

If advertising tools are enabled, browsing and purchase-related information may be shared with advertising partners to measure campaigns or display relevant advertisements.

Under some privacy laws, these activities may be considered a “sale,” “sharing” or processing for targeted advertising, even when no money is exchanged for the information.

Where applicable, you may opt out through the store’s available privacy controls or by contacting us. We honour recognised opt-out preference signals, including Global Privacy Control, where required by law.

If you receive promotional communications from us, you can use the available unsubscribe method or contact us to withdraw your consent. Essential order and customer service communications may continue.

8. Information Retention

We retain personal information for as long as reasonably necessary to fulfil orders, provide support, administer returns, meet legal and accounting requirements, prevent fraud and resolve disputes.

Retention periods depend on the information involved and the purpose for which it is held. When information is no longer needed, we delete or de-identify it where appropriate.

9. International Processing

Shopify and our other service providers may process information in countries other than your own. Privacy laws in those countries may differ from the laws where you live.

Where required, we use appropriate safeguards for international transfers, including contractual protections.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access or obtain a copy of your personal information.

• Correct inaccurate information.

• Request deletion of information.

• Restrict or object to certain processing.

• Withdraw consent where processing relies on consent.

• Opt out of certain advertising-related uses or disclosures.

• Appeal a decision concerning a privacy request.

To exercise your rights, call +1 (208) 268-8372 or write to our business address above.

We may need to verify your identity before acting on a request. An authorised representative may submit a request on your behalf where permitted by law, subject to appropriate verification.

We respond within applicable legal time limits. Some information may need to be retained for legal, security or transaction-related reasons. We will explain any applicable limitation.

We will not discriminate against you for exercising your privacy rights. You may also submit a complaint to the privacy regulator responsible for your location.

11. Children’s Privacy

Our store is intended for adults making purchases. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

12. Security

We use reasonable technical and organisational measures to protect personal information. However, no website, transmission method or storage system can be guaranteed completely secure.

13. Third-Party Links

Our store may contain links to websites or services operated by others. Their privacy practices are governed by their own policies.

14. Changes to This Policy

We may update this policy to reflect changes in our practices, services or legal obligations. We will update the date above and provide additional notice where required.

15. Contact Us

For privacy questions or requests, contact:

Dropify Hub Enterprice LLC — Crispvero™
1209 Mountain Road PL NE
STE N
Albuquerque, NM 87110
United States

Telephone: +1 (208) 268-8372